Swapping with us couldn't be simpler!
Watch this quick video on how to swap with us online!
How do I Swap online?
Count how many of each item you would like to send in for swapping, and add those items to your cart (click on the icons below). Currently we only accept women's apparel and bags
For example, if you have 3 dresses you'd like to swap, click on "Dresses" below, change the quantity to "3" and Add Items to your cart.
Because of our commitment to providing a 1st rate swapping experience, we can only accept pieces in excellent condition, free of rips, stains, and odors!
Pieces that we cannot accept can be returned back to you (a $5 shipping fee will be charged), or we can donate to Goodwill Industries of Greater New York and New Jersey, our non-profit donation partner!
Once all your items for swap are in the cart, you can check out. A $1 processing fee is charged for each item you want to swap. We pay for shipping! Just choose "Sending in Swap Items" under Shipping Options when checking out to waive the shipping fee.
For example, if you added 3 dresses to your cart, the cost to swap those items will be $3 only! Swapping is currently only available to US customers.
Following checkout, you’ll receive a confirmation email. You will receive your ClosetDash Swap Kit within 2-3 business days, which includes a mailer with a prepaid UPS label attached.
Simply pack the items you’re swapping into the mailer and drop it off at any UPS location. Click here to find a UPS Drop Off Location near you.
Once we receive your swap items, we’ll evaluate them and email you your ClosetDash Credits, good to use on any item tagged "ClosetDash Credits" on ClosetDash! You will have 60 days from issuance to shop with your ClosetDash Credits.
For example, when we accept your 3 dresses and determine each is worth 20 ClosetDash Credits. We then issue you 60 ClosetDash Credits to use anywhere on www.closetdash.com! 1 ClosetDash Credit = $1
Remember your ClosetDash Credits are good for 60 days after issuance so don't worry you'll have plenty of time to shop!
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